Talkoly vs other live chat tools
Honest side-by-side comparisons of Talkoly and popular live chats: who is stronger where, how each one charges and which tool suits whom.
Honest
We say where a competitor is stronger. Data about other tools comes only from their official websites.
Pricing models
Talkoly charges per account, not per operator or per conversation.
5 minutes to switch
From any chat: replace one line of code and connect Telegram.
How to choose a live chat for your website
Almost every live chat does the basics: it shows a widget on your site and delivers messages to an operator. The differences show up after a month of real use. We suggest looking at four things.
- How you’re charged. Per agent, per seat, per conversation, per AI outcome, per add-on or per account. Work out the cost for your busiest season, not just for today.
- What the free plan includes. Some tools have a plan that never expires, others only a trial.
- Where operators reply from. A separate app, the browser or Telegram, which your team already uses.
- Whether the chat helps you sell. Products, payments, shipping and features for your market matter as much as the chat itself.
Quick comparison
| Talkoly | Intercom | Tidio | LiveChat | HelpCrunch | tawk.to | JivoChat | |
|---|---|---|---|---|---|---|---|
| Pricing model | Per account | Per seat + AI per outcome | By billable conversations | Per agent | Per team member | Free + paid add-ons | Per agent |
| Free plan | ✓ Forever | Trial | ✓ 50 conversations a month | Trial | Trial | ✓ Forever | ✓ Fewer features |
| Currency | UAH | $ | USD | $ | $ | $ | $ |
| monobank / LiqPay and Nova Poshta in chat | ✓ | — | — | — | — | — | — |
| Full comparison | Pricing | Read | Read | Read | Read | Read | Read |
Information about other tools comes from their official websites as of October 2026. Prices and features may change. “—” means we didn’t find it on the official website.
All comparisons
- Talkoly vs Intercom. Intercom is a powerful helpdesk with the Fin AI agent and enterprise features. It charges per seat, with AI billed per outcome.
- Talkoly vs Tidio. Tidio offers the Lyro AI agent and a flow builder. Plans scale with billable conversations.
- Talkoly vs LiveChat. LiveChat has a large marketplace and 24/7 support. It charges for every active agent account.
- Talkoly vs HelpCrunch. HelpCrunch combines chat, a shared inbox and email marketing. It charges per team member.
- Talkoly vs tawk.to. tawk.to is free with unlimited team members and earns from paid add-ons.
- Talkoly vs JivoChat. JivoChat has a free plan, and paid plans priced per agent unlock visitor monitoring and invitations.
For a wider review of eight services, read the best live chat for your website.
When Talkoly isn’t the best choice
We don’t try to be everything for everyone. If you need an AI agent to resolve most questions at scale, Intercom’s Fin or Tidio’s Lyro go further. If you run a large international support team with many integrations, LiveChat or Intercom are built for that. If you need a big team of operators at no cost, tawk.to doesn’t limit the number of people. And if telephony or video calls must live in the same tool, JivoChat offers them.
Talkoly is made for online stores, especially in Ukraine. While a customer waits, the chat shows products from your feed. Operators send monobank or LiqPay invoices and Nova Poshta waybills right in the conversation. During an air raid or a power cut, the air-raid and blackout mode warns customers. And your team can reply from Telegram on any plan, including the free one.
What you get with Talkoly
- Start, 0 ₴ forever. 1 operator, 1 website, replies from Telegram, who’s on your site, an offline form, 30 days of history.
- Business, 499 ₴ a month. Up to 3 operators and 3 websites. Products from your feed, payments and waybills in chat, air-raid and blackout mode, a mini-game, departments, a knowledge base.
- Pro, 999 ₴ a month. Up to 10 operators, unlimited websites. Viber, Instagram and Facebook in one inbox, a CRM, scenarios, sales analytics, an AI assistant.
Frequently asked questions
How is Talkoly different from other live chats?
It charges per account, has a free plan that never expires and includes features for stores in Ukraine: monobank and LiqPay payments, Nova Poshta waybills, an air-raid mode and replies from Telegram.
Is it hard to switch from another chat?
No. You replace one line of code on your website and connect Telegram. It takes about 5 minutes.
Where does your data about other tools come from?
Only from their official websites. If we couldn’t verify something, we show “—”. Prices and features change, so check current terms before you decide.
Can I try Talkoly without paying?
Yes. For the first 14 days every Pro feature is available without a card. Then the account moves to the free Start plan on its own.
14 days of every feature, no card needed. See pricing