A LiveChat alternative that doesn’t charge per agent
LiveChat bills for every active agent account. Talkoly charges one price for the whole account and has a free plan that never expires.
One price per account
Up to 3 operators for 499 ₴ a month, up to 10 for 999 ₴. No fee for each extra seat.
Free forever
The Start plan: 1 operator, 1 website, replies from Telegram. Not a trial.
5 minutes to switch
Replace one line of code and connect Telegram. Your customers won’t notice a thing.
Why people look for a LiveChat alternative
LiveChat is one of the most established live chat tools. It has a polished agent app, a large marketplace of integrations and support available around the clock on every plan. Many large support teams rely on it.
The most common reason to look elsewhere is the pricing model. LiveChat charges per agent: every active agent account on your licence counts, whether that person is online or not, and owners and admins count too. Prices are in dollars, and there’s no permanent free plan — only a 14-day trial. For a small store that occasionally needs extra hands, the cost grows with every login.
With Talkoly you pay for the account. Business covers up to three operators and Pro up to ten, at a fixed price. And if you’re just starting, the Start plan is free forever. For stores in Ukraine there are also monobank and LiqPay invoices in chat, Nova Poshta waybills and an air-raid and blackout mode.
Talkoly vs LiveChat at a glance
| Talkoly | LiveChat | |
|---|---|---|
| Pricing model | Per account: up to 3 operators for 499 ₴, up to 10 for 999 ₴ a month | Per active agent account, including owners and admins |
| Currency | Ukrainian hryvnias (UAH) | Dollars ($) |
| Free plan | ✓ Start, forever: 1 operator, 1 website | Trial only |
| Free trial, no card | ✓ 14 days of all Pro features | ✓ 14 days |
| Operators reply from Telegram | ✓ By replying in the bot, on every plan | Not listed on their site |
| Messengers in one inbox | ✓ Viber, Instagram, Facebook on Pro | ✓ WhatsApp, Messenger, Instagram via marketplace apps |
| Integrations marketplace | Webhooks on Pro | ✓ Large app marketplace |
| Support | Email on Start, Telegram on paid plans | ✓ 24/7 on all plans |
| monobank / LiqPay invoices in chat | ✓ From the Business plan | Not listed on their site |
| Nova Poshta waybills in chat | ✓ From the Business plan | Not listed on their site |
Information about LiveChat comes from its official website as of October 2026. Prices and features may change.
Which one fits you better
Choose LiveChat if you run a large support team that needs round-the-clock vendor support and many integrations with global tools. Its marketplace is extensive, and it’s built for companies that handle high chat volumes in many markets. If per-agent pricing in dollars fits your budget, it’s a dependable choice.
Talkoly fits better if you run an online store in Ukraine with a small or growing team. Adding a seasonal helper doesn’t change your bill. While a customer waits, the chat shows products from your feed, and operators send invoices and waybills in two clicks. During an air raid or a power cut, the widget warns customers automatically. And your team can reply from Telegram instead of keeping another app open.
How to switch from LiveChat in 5 minutes
- Sign up for Talkoly. Add your website: name, domain and chat colour.
- Replace one line of code. Remove the LiveChat widget code or plugin from your site and paste the Talkoly code from your dashboard instead. Guides for Shopify, WordPress, WooCommerce, OpenCart and Tilda are in plugins and installation.
- Connect Telegram. One button in the dashboard, and new messages arrive in a bot. Reply to them, and the customer sees your answer on the website.
- Move your canned responses. Copy them into Quick replies and insert them with “/”.
Keep your LiveChat account until the end of the billing period so you can finish old conversations and export the data you need.
Frequently asked questions
Does Talkoly charge per operator?
No. You pay for the account. Business includes up to 3 operators, Pro up to 10. Need more? Contact us about custom limits.
How much does Talkoly cost?
Start is 0 ₴ forever. Business is 499 ₴ a month, Pro is 999 ₴ a month. With yearly billing it’s 399 ₴ and 799 ₴ a month.
Can I try every feature before paying?
Yes. For the first 14 days every Pro feature is available without a card. Then the account moves to the free Start plan on its own.
Will the chat slow down my website?
No. The widget loads after the page, so it doesn’t affect speed or PageSpeed.
Can I export my data from Talkoly?
Yes. From the Business plan you can export contacts and conversations to CSV.
Comparing several tools? See our live chat comparison.
14 days of every feature, no card needed. See pricing