Live chat for your website that helps you sell
Add a chat widget to your site in 5 minutes: a customer writes, and you reply from the dashboard, your phone, or simply with a reply in Telegram. A Ukrainian service with prices in hryvnias and a free plan.
Set up in 5 minutes
One line of code before </body> or a ready-made plugin for WordPress and OpenCart. Works on Horoshop, Prom, Tilda, Shopify and custom-built sites.
Reply from anywhere
A dashboard in your browser, an app on your phone with push notifications, or Telegram: the message arrives in a bot and you just reply to it.
Sell right in the chat
Product cards from your feed, a monobank or LiqPay invoice, a Nova Poshta tracking number with status — the customer buys without leaving the conversation.
What Talkoly live chat can do
- Who’s on your site right now. See the page, city and traffic source, and message a visitor first.
- Offline form. When nobody is available, the chat collects a phone number or Telegram contact — no message at night gets lost.
- Greeting and topic buttons. “In stock?”, “Delivery”, “Order status” — the customer starts a conversation with one tap.
- Looks like your store. Color, position, button shape, font, operator photos.
- Several websites and operators in one dashboard. Departments, handing a chat to a colleague, team notes, quick replies with “/”.
- Files, photos and voice messages both ways, conversation ratings, and continuing the chat on a phone via a QR code.
- Viber, Facebook Messenger and Instagram — in one inbox with your website chat.
- An AI assistant answers from your help articles when no operators are available.
How it’s different from other chats
Most live chats for websites were built for any business anywhere in the world. Talkoly is made for Ukrainian online stores, so it can do things others can’t:
- “Air raid & power cut” mode. During an air raid alert in your region or a power cut, the chat explains the delay to customers and collects phone numbers.
- monobank payments and Nova Poshta tracking in the conversation, Checkbox receipts, pay in instalments.
- Upsells while the customer waits. While an operator is typing, the chat shows similar products from your feed.
- Prices in hryvnias, and you pay for the account, not for each operator.
How much it costs
How to add the chat to your website
- Sign up and add your website — its name and domain.
- Copy one line of code or download the plugin for WordPress or OpenCart.
- Paste the code before </body> and click “Check installation” in your dashboard.
- Connect Telegram — and reply to customers from your phone.
Frequently asked questions
Is there a free live chat for websites?
Yes. The Start plan is free forever: 1 operator, 1 website, replies from Telegram, 30 days of chat history. For the first 14 days after sign-up, every feature of the Pro plan is available.
Will the chat slow down my website?
No. The widget loads after the main content of the page and doesn’t affect how fast the page appears.
Can I reply without keeping the dashboard open?
Yes. Messages arrive in Telegram, and your reply goes straight to the customer’s chat on your website. There’s also a dashboard app for your phone with push notifications.
Does it work with Horoshop, Prom, OpenCart and WordPress?
Yes, the chat works on any website. There are ready-made plugins for WordPress and OpenCart, and step-by-step guides for other platforms.
How do I switch from Jivo?
Replace the Jivo code with the Talkoly code — it takes a few minutes. Details are on the switching from Jivo page.
Or preview the chat on your own site without signing up