Sales2 Nov 2026 · 7 min read
Sales Funnel for an Online Store, Explained Simply
What an online store sales funnel is, what stages it has, how to count losses at each step and where live chat helps turn a doubting visitor into a buyer.
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Sales: articles for online stores
Plain-language advice on replying to customers faster, selling right in the chat and not losing orders — even during air raids and blackouts. Examples, scripts and checklists, no fluff.
Sales30 Oct 2026 · 7 min read
Chatbot or live agent: which is better for an online store
An honest comparison of a chatbot and a live agent for an online store: what to automate, what to leave to people and how to build a hybrid with AI help.
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Sales30 Oct 2026 · 6 min read
Live Chat Sales Scripts: 30 Ready-Made Replies for an Online Store
Sales scripts and reply templates for an online store’s live chat: greeting, price, shipping, out of stock, upselling, complaints and asking for a review.
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Sales30 Oct 2026 · 8 min read
Why Chat Response Time Decides the Sale and How to Reply Within a Minute
Why live chat response time decides whether a customer buys, how to measure first response time, and 9 practical ways to reply within a minute.
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